jpeso8 Privacy Policy

jpeso8 ("jpeso8," "we," "us," or "the Platform") is committed to protecting the privacy and personal data of every player who registers, plays, and transacts on our platform. This Privacy Policy ("Policy") explains in plain language how we handle your personal information — from the moment you create a jpeso8 account to the point at which your account is closed.

This Policy applies to all personal data collected through the jpeso8 website at https://jpeso8.app, any associated mobile applications, and all related services offered by jpeso8, including casino games, sports betting, live dealer tables, JILI slots, bingo, and Tongits Go.

By registering on jpeso8, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must refrain from registering or continuing to use the jpeso8 platform.

This Policy should be read alongside our Terms and Conditions, which govern the overall relationship between you and jpeso8, and our Responsible Gaming Policy, which describes the protections we put in place for player wellbeing.

For the purposes of the Philippine Data Privacy Act of 2012 (RA 10173) and its implementing rules and regulations, jpeso8 acts as the Personal Information Controller (PIC) with respect to all personal data collected through the platform.

As PIC, jpeso8 determines the purposes and means of processing your personal data. Where jpeso8 engages third-party service providers — such as payment processors, game technology providers, or cloud hosting vendors — to process personal data on our behalf, those parties act as Personal Information Processors (PIPs) and are contractually bound to process your data only in accordance with jpeso8's instructions and this Policy.

jpeso8 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and with all applicable data protection laws. The DPO can be reached via our support channels at [email protected].

jpeso8 collects personal data through the following channels:

• Direct collection: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or participating in a promotion.
• Automated collection: Technical data collected automatically when you access the jpeso8 platform, including IP address, device identifiers, browser characteristics, and session activity logs.
• Third-party collection: Information received from payment providers (GCash, PayMaya, BPI, BDO, Metrobank), identity verification services, and fraud prevention partners as part of our regulatory compliance obligations.

The specific categories of personal data we collect are summarized in the data table above. jpeso8 does not collect sensitive personal information — such as biometric data, political opinions, religious beliefs, or health records — unless you voluntarily provide such information in the context of a responsible gaming or self-exclusion request, in which case it is processed solely to protect your wellbeing.

jpeso8 uses your personal data strictly for legitimate purposes directly connected to the operation of our platform and our obligations under Philippine law. The primary purposes for which we process your data include:

• Account management: Creating, maintaining, and securing your jpeso8 player account, including password recovery and two-factor authentication.
• Identity and age verification: Confirming that you meet the minimum age requirement of 21 years as required under PAGCOR regulations and Philippine law.
• Transaction processing: Handling deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and 7-Eleven, and maintaining accurate financial records.
• Regulatory compliance: Fulfilling our obligations under PAGCOR's licensing conditions, the Anti-Money Laundering Act (RA 9160), the Data Privacy Act (RA 10173), and any other applicable Philippine legislation.
• Fraud and security: Detecting, investigating, and preventing fraudulent activity, unauthorized account access, multi-accounting, money laundering, and other prohibited conduct.
• Responsible gaming: Monitoring gaming behavior to identify potential signs of problem gambling and administering self-exclusion, deposit limit, and cooling-off requests.
• Customer support: Responding to your queries, complaints, and dispute submissions through live chat, email, and other support channels.
• Platform improvement: Analyzing aggregated, anonymized usage data to improve game performance, user interface design, and overall platform reliability.
• Marketing communications: Sending you promotional offers, bonus notifications, and platform updates where you have given your explicit consent to receive such communications.

jpeso8 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.

jpeso8 uses cookies and similar tracking technologies on our website and mobile applications to ensure the platform functions correctly, to maintain your session while you are logged in, and to analyze how players interact with our services.

The types of cookies we use are as follows:

• Essential cookies: Strictly necessary for the platform to function. These cannot be disabled without breaking core functionality such as login sessions and cashier access.
• Performance cookies: Collect anonymized data on page load times, error rates, and navigation patterns to help us identify and fix technical issues.
• Functionality cookies: Remember your preferences such as language selection, display settings, and recently played games.
• Analytics cookies: Help us understand aggregate player behavior across the platform to improve game selection and user experience design.

You may manage your cookie preferences through your browser settings. However, disabling essential cookies will prevent you from logging in or using the jpeso8 cashier. For players accessing jpeso8 on mobile devices, equivalent device-level settings apply.

jpeso8 does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data processing agreements:

• Payment service providers: GCash, PayMaya, BPI, BDO, Metrobank, and 7-Eleven, solely to facilitate deposit and withdrawal transactions you initiate.
• Identity verification services: Third-party KYC and AML screening vendors engaged to assist with PAGCOR-mandated identity and age verification procedures.
• Game content providers: JILI Games, Evolution Gaming, Pragmatic Play, and other licensed game studios may receive anonymized session data necessary to deliver their game content within the jpeso8 platform.
• Cloud and hosting infrastructure: Reputable cloud service providers that host jpeso8 servers and databases, bound by strict data processing agreements and confidentiality obligations.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the Bureau of Internal Revenue (BIR), the National Privacy Commission (NPC), and other competent Philippine government authorities, where disclosure is required by applicable law or court order.
• Professional advisors: Legal counsel, auditors, and compliance consultants, where necessary and subject to professional confidentiality obligations.

jpeso8 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, to resolve disputes, and to enforce our agreements. Specific retention periods are as follows:

After the applicable retention period expires, your personal data will be securely deleted or anonymized in a manner that prevents re-identification, unless a longer retention period is required by a specific legal obligation or ongoing legal proceedings.

jpeso8 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security framework includes:

• TLS encryption: All data transmitted between your device and jpeso8 servers is encrypted using Transport Layer Security (TLS 1.2 or higher).
• Data-at-rest encryption: Sensitive personal data stored on jpeso8 servers — including payment information and identity documents — is encrypted using AES-256 encryption.
• Access controls: Internal access to personal data is restricted on a strict need-to-know basis. All internal access is logged and subject to regular audit.
• Two-factor authentication: jpeso8 supports and encourages the use of two-factor authentication (2FA) for all player accounts to add an additional layer of account security.
• Penetration testing: Our platform undergoes regular independent security assessments and penetration testing to identify and remediate vulnerabilities before they can be exploited.
• Incident response plan: jpeso8 maintains a documented data breach response plan that specifies notification timelines to affected players and the National Privacy Commission as required under RA 10173.

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by jpeso8. These rights can be exercised at any time by contacting us at [email protected]:

jpeso8 will respond to all verified data subject requests within fifteen (15) business days of receipt. In complex cases, this period may be extended by a further fifteen business days, in which case we will notify you of the extension and the reason for the delay.

Please note that certain rights — particularly erasure and portability — are subject to exceptions where jpeso8 is required to retain data by law (for example, under PAGCOR regulations or the Anti-Money Laundering Act). We will explain clearly if a legal exception applies to your specific request.

jpeso8 strictly prohibits the registration, participation, or use of the platform by any person under the age of 21 years, as required under PAGCOR regulations and applicable Philippine gaming law. This is not merely a policy requirement — it is a legal obligation that jpeso8 enforces rigorously.

We do not knowingly collect personal data from individuals under the age of 21. If you are a parent or guardian and have reason to believe that a minor in your care has accessed the jpeso8 platform and provided personal information, we urge you to contact us immediately at [email protected]. Upon verified notification, jpeso8 will immediately suspend the account in question, delete any personal data collected, and void any associated account balance in accordance with our underage gaming policy.

jpeso8 employs age verification checks during the registration process and at subsequent points as required by PAGCOR. We reserve the right to request documentary proof of age at any time and to restrict account access pending satisfactory verification.

jpeso8 is a Philippines-based platform and processes the majority of personal data on servers located within or connected to Philippine jurisdiction. However, some of our service providers — including cloud hosting infrastructure providers and certain game content vendors — may be located in or operate servers outside the Philippines.

Where personal data is transferred to jurisdictions outside the Philippines, jpeso8 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under RA 10173. These safeguards may include:

• Contractual data transfer agreements incorporating the NPC's standard data protection clauses.
• Ensuring that the recipient country or organization provides an adequate level of data protection as determined by applicable Philippine regulatory guidance.
• Obtaining your explicit consent to the transfer where required by law.

You may request information about the specific safeguards applicable to any cross-border transfer of your personal data by contacting our Data Protection Officer at [email protected].

jpeso8 may send you promotional emails, SMS messages, and in-platform notifications about bonuses, new games, sports betting events, PBA and boxing match promotions, and other platform updates. We will only send you marketing communications where you have given your explicit and freely given consent to receive them at the time of registration or through your account settings.

Every marketing communication sent by jpeso8 will include a clear and simple mechanism for you to opt out of further communications of that type. You may also manage your marketing preferences at any time through your jpeso8 account settings or by contacting us directly at [email protected].

• Withdrawing consent: You may withdraw your consent to marketing communications at any time, at no cost, and without affecting your ability to continue using the jpeso8 platform.
• Effect of withdrawal: Once you opt out, jpeso8 will cease sending marketing communications within five (5) business days. Note that you may still receive transactional messages (e.g., deposit confirmations, withdrawal notifications, account security alerts) as these are not marketing communications and are necessary for the operation of your account.
• Retention of consent records: jpeso8 keeps a record of your consent and any subsequent withdrawal for up to two years after the withdrawal, as required to demonstrate compliance with RA 10173.

jpeso8 does not engage in unsolicited cold-calling, and we do not share your contact details with third-party marketers. All promotional communications originate directly from jpeso8.

jpeso8 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, to comply with new or amended Philippine legislation, to accommodate new PAGCOR regulatory requirements, or to incorporate improvements to how we describe our privacy practices to players.

When we make material changes to this Policy — meaning changes that significantly affect how we collect, use, or share your personal data — we will notify you through one or more of the following methods:

• A prominent notice on the jpeso8 homepage and login page for at least thirty (30) days prior to the changes taking effect.
• A direct notification to your registered email address or mobile number on file.
• An in-platform notification displayed upon your next login to jpeso8.

The "Effective Date" at the top of this Privacy Policy will always reflect the date on which the most recent version came into force. We encourage you to review this Policy periodically so that you remain informed about how jpeso8 protects your data.

Your continued use of the jpeso8 platform after the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not agree with any material changes, you must stop using the platform and may request closure of your account by contacting our support team.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way jpeso8 handles your personal data, please reach out to our Data Protection Officer using the contact details below. We are committed to responding to all privacy-related enquiries promptly and transparently.

If you wish to exercise any of your rights as a data subject under RA 10173 (as described in Section 9 above), please contact us using the details above and include the following information in your request:

• Your full name as registered on your jpeso8 account.
• Your registered email address or mobile number.
• A clear description of the right you wish to exercise and the specific data concerned.
• A copy of a valid government-issued ID for identity verification purposes.

jpeso8 will acknowledge receipt of your request within three (3) business days and provide a substantive response within fifteen (15) business days, as required by law.

If you remain unsatisfied with jpeso8's handling of your privacy complaint after contacting us directly, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC). The NPC is the independent regulatory authority responsible for enforcing the Data Privacy Act and protecting the rights of Filipino data subjects.